Enquêteur client(e) mystère - 59000
Communication / Publicité / Média
Lille / Nord / région : Nord-pas-de-Calais
concertare is a German company specialized in customer relationship management for already more than twenty years. concertare is a member of MSPA (Mystery Shopping Providers Association), and through this our company has access to specialized resources to countries worldwide. We organize visits, calls and mystery emails throughout France to obtain an assessment of customer satisfaction and quality of service. We work with big TOP 500 companies and many in the automotive sector.
We are looking for mystery shoppers all over France to complete secret missions and having fun. Become part of our team! You will have to conduct field surveys pretending to be a brand customer and evaluate the quality of the customer service. This can be done by email, phone, or on site at the dealership. Your experience will then have to be transcribed in an online questionnaire.
You will be paid for each test you complete successfully at the fixed fee that you accept before you complete it. Each test will pay anywhere between €15 to €50 per evaluation.
- Excellent observation skills
- Excellent time management
- Ability to work with deadlines
- Excellent communication skills, written and spoken
- Access to a computer with internet connection
- French native speaker and notions of English
- Driving licence and having a car is an advantage!
To be contacted about our offers and if you would like to make some extra money, doing something interesting, challenging and fun, please register for free on our website : https://www.concertare.de/tester/